Blog

Australia adopted a range of technology based responses to address the COVID-19 pandemic, but this approach resulted in “solutions” that ranged from the outright ineffective to the actively punitive.
Amid Indonesia’s rollout of the PeduliLindungi app, one immunocompromised individual balances prioritising their health with the government’s exclusionary requirements to access basic services.
COVID-19 drove the shift to digital services in India, but this has left informal workers struggling to access basic services and protect their personal data within a system they do not fully understand.
The Zalo Connect app in Vietnam connects users in need with private donors. But in doing so, it exemplifies a humanitarian trend that centres on extracting data from vulnerable communities as a precondition to receiving aid, protection, and justice.